Technical Programme Manager – GBV and MHPSS

TITLE: Technical Programme Manager – GBV and MHPSS

TEAM/PROGRAM: Operations

LOCATION: Addis Ababa

POST TYPE: National

CHILD SAFEGUARDING:

Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

Risk and Compliance:

The role holder is required to carry out the duties in accordance with the SCI Fraud, Bribery, and Corruption policy and code of conduct. The key responsibilities include understanding and complying with the SCI policies and procedures, not committing any act of fraud, bribery, or corruption, understanding risks in their area/role, and implementing mitigation measures, report any suspected fraud, bribery, or corruption immediately, declare conflicts of interest in accordance with internal procedures and complete mandatory training related to ethics and anti-fraud measures

ROLE PURPOSE:

The Technical Program Manager is responsible for overall strategic and technical guidance for the European Union financed gender based violence (GBV) and Mental Health and Psychosocial Support (MHPSS) project, which is a multi- year and integrated multi-sector project including post conflict GBV prevention and response, mental health and psychosocial support (MHPSS), GBV and mental health clinical management and livelihood reintegration interventions for survivors. S/he is responsible for ensuring the the project interventions across all partners are implemented to the highest standard, providing high-quality and timely technical support in close coordination with Thematic Advisors; ensuring context specific and common implementation approaches across implementing partners for quality interventions; developing strong external relations with key stakeholders; maintaining quality and timely communication, and strong relationship with the donor concerning the project; and producing and utilizing high quality and well articulated project evidence and assessments for learning, and advocacy.

The Technical Programme Manager oversees the work of field offices, frontline project staffs and partners who lead programme implementation at the field level, ensuring the effective management and coordination of the project. S/he will ensure cross functionality, coordination, standardization of the project implementation across different implementing partners, and that project interventions are implemented according to nationally/internationally accepted and recommended standards.

The Technical Program Manager will ensure effective management of the overall grant with particular attention to contractual compliance of the donor and the provision of proactive support to the project team and implementing partners. The role will maintain a coherent overview of implementation and performance against KPIs (1 &2) for the project under his/her management, working closely with the field sub-budget holder, monitor budgets and have forecasting oversight of the grant and ensure appropriate, timely and accurate sharing of information with supervisor , members, and donors. The role is also responsible to actively engage in MHPSS and GBV working groups/ coordination platforms at federal level, ensuring visibility of the project as well as streamlining standard working procedures in project implementation at regional and local level.

SCOPE OF ROLE:

Reports to: Head of National Programmes

Indirect Reporting Line: The position will also have a dotted/ technical reporting line with the Head of Child Protection and Migration in Programme Development, Quality and Impact unit

Staff directly reporting to this post: None, but will have a dotted management role with the Child Protection Programme Manager based in Semera

Budget Responsibilities: 3 million euros;

KEY AREAS OF ACCOUNTABILITY:

Roles and Responsibilities

Programme Quality and Effectiveness

• Work with Thematic Advisors in Child Protection, Health and Livelihood sectors and ensure timely and quality delivery of capacity building activities for programme staff and other stakeholders
  
• Oversee that all field level interventions and related researches/ assessments is technically managed to a high standard.
  
• Work closely with Thematic Advisors of relevant sectors and field based staff to ensure work plans are adequately resourced to deliver effectively
  
• Technically lead development of project guiding documents in close collaboration with relevant thematic advisors, and ensuring the guiding documents draw on international best practices and assessments and lessons learned from the field-level; and reflect implementation realities related to key GBV and MHPSS issues in Ethiopia.
  
• Ensure the project using use of Quality Benchmarks identified for the project as part of their day to day implementation and quality monitoring practices
  
• Provide ongoing technical advice to the field-based programme implementation teams, including consultants, and sub-contractors, as needed.
  
• Collaborate with field-based teams to ensure GBV case management records and documentation are properly managed and compliant with organizational requirements and international best practices.
  
• In cooperation with Learning and Knowledge Management, ensure proper documentation of experiences and lessons learned from the programme under supervision.
  
• Work with MEAL Advisor at country office and support the development and continual revision of a project monitoring and evaluation system linked to programme strategies, indicators, and information management tools, which supports programme management, accountability and learning.
  
• Work with MEAL unit to contribute to the technical development of an M&E framework/systems that monitors the impact of the programme activities and progress towards achievement of project objectives and outcomes, with quality
  
• Document and communicate programme achievements against agreed strategic objectives and milestones for a wide range of internal and external audiences
  
• Ensure proper understanding of cross-cutting issues among project staff and partners (e.g., gender, and safeguarding) and integration of same in the project management.
  
• Ensure a quarterly review is conducted to monitor progress and where appropriate take corrective measures.
  
• Ensure an integrated approach to project implementation in order to maximize resource utilization and synergy between the staff and different programmes.
  
  Oversight and Management of Program Operations
  
• Manage and lead Programme-related strategic liaison with donor, area offices, Program Development and Quality, member TAs - Donor and member regular calls, monthly, quarterly and as needs arise
  
• Ensure timely signing of project agreements
  
  
  
• Hold monthly calls with each component’s operations/implementation team to discuss financial performance and review BvA, including implementing partners- Ensure monthly BVA review, AIR B and AIR Q when selected as part of the monitoring scheme and prepare action plan to improvement
  
• Ensure PRIME system is in use for intended purpose in consistent manner
  
  
  
• Support field Offices to meet agreed targets. Regularly review cross-programme performance and programme management arrangements on a monthly basis, identifying and agreeing residual actions and mitigation activities with key project stakeholders and Save the Children members to ensure performance is maintained
  
• Ensure timely development and application of common standards, tools and practices for programme planning, implementation, monitoring, learning and reporting across the projects - Ensure preparation of quality standard reports and documentation to meet requirements by key stakeholders, Senior leadership, members, donors and gov’t
  
  
  
• Provide review of identified key risks, triggers and contingency plans related to the programme, and verify and support Area Offices to ensure risks are being effectively managed
  
• Ensure the effective planning and implementation of activities that cut across the programme, including assessments, studies, capacity building initiatives, setting up and running of centralized data management, evidence and knowledge management, and dissemination activities
  
• Work with the member TAs, MEAL Technical Advisor, and MEAL Managers and thematic technical advisors, to establish effective monitoring systems are in relation to programme activities, budget allocations and financial expenditure.
  
• Review work plans, procurement approaches and key Programme elements, including through a Value for money lens, contributing to effective programming and accountability to the donor
  
• Work closely with colleagues at the Area Office and partners to maintain an accurate and timely budget analysis of the awards detailed oversight of forecasting and financial performance, to support and ensure grant components forecast effectively
  
• Maintain detailed understanding of budget flows, and the impact of this on budget forecasting
  
• Lead discussions on necessary and timely budget realignments, and provide oversight of budget revisions with Area Offices, and Members across the entire grant
  
• Ensure functional accountability mechanisms are in place as the four pillar of accountability (Information sharing, participation, establishing and implementing Compliant and Feedback Mechanisms (CFM), and staff capacity building.
  
  Budget Management
  
• Serve as overall budget holder for the programmes or awards under custody, and support field-based budget holder and also expand portfolio as needed.
  
• Prepare and compile annual plans, budgets, quarterly and annual reports for the programme based on donors, government other stakeholder’s requirements.
  
• Make periodic programme and budget revisions in coordination with the sub-budget holder and the involvement of relevant personnel and ensure proper utilization as required.
  
• Ensure effective and efficient utilization of programme budget and other resources for the intended purposes.
  
• Ensure that partner finance planning and reports are in line with the project agreement and requirements from donors and governments.
  
• Facilitate communication and interaction between staff of implementing partners and SC finance team and award teams members
  
• Ensure that plans are implemented as per agreed, on time and approved budgets
  
  Representation and coordination
  
• Actively represent Save the Children in the National MHPSS and GBV platforms, ensuring visibility of the project and streamlining of project tools and approaches with national standards
  
• Lead and ensure development/adoption of reginal level MHPSS operational guides and GBV standard operating procedures in close collaboration with thematic advisors, ensuring relevance and appropriateness to the regional/ project context, and ensuring close collaboration with the national MHPSS and GBV technical working groups/ platforms
  
• Maintain regular communication and interaction with partners to facilitate and promote learning and information sharing.
  
• Closely coordinate with thematic advisors in planning technical support areas relevant to the project and ensure timely technical support to the field-based project team and partners in the course of project implementation.
  
• Represents the SCI at National and Regional events in relation to the programmes.
  
• Coordinate with the GBV and MHPSS clusters and coordination platforms at national and regional level, and share relevant information with Save the Children team members and also cascade to field team
  
• Provide routine periodic project monitoring (including partners) and regular guidance and support to ensure effective implementation of project activities in line of agreed thematic minimum quality benchmarks relevant to the project and donor requirements.
  
• Coordinate with technical specialists and project team for appropriate planning and utilization of budget, including timely and quality delivery of technical trainings and mentoring activities to the project team, partners and stakeholders.
  
  Partnership Management
  
• Work closely with awards team and ensure timely finalization and signing of project agreement with partners.
  
• Coordinate with finance team and ensure timely disbursement of funds to partners as per project agreement
  
• Work closely with implementing partners in the course of programme planning implementation and preparation of periodic completion reports, annual and quarterly programme budgets and expenditures.
  
• Ensure regular monitoring and supportive visits to partner implemented project activities, and ensure timely technical support to partners per identified support needs
  
• Ensure that partnerships are maintained and functioning properly as per signed contract agreement.
  
  Staff Management, Mentorship, and Development
  
• Closely work with the sub-budget holder and field-based operations staff
  
• Provide technical oversight to field level budget holder (s)
  
• Delegate, coach and/or mentor field office sub-budget holders and field program operations team
  
  BEHAVIOURS (Values in Practice)
  
  Accountability:
  
• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
  
• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.
  
  Ambition:
  
• Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
  
• Widely shares their personal vision for Save the Children, engages and motivates others
  
• Future orientated, thinks strategically and on a global scale.
  
  Collaboration:
  
• Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
  
• Values diversity, sees it as a source of competitive strength
  
• Approachable, good listener, easy to talk to.
  
  Creativity:
  
• Develops and encourages new and innovative solutions.
  
• Willing to take disciplined risks.
  
  Integrity:
  
• Honest, encourages openness and transparency; demonstrates highest levels of integrity.
  
  QUALIFICATIONS
  
• Post-graduate degree in Development Studies, Development Management or other Social Sciences and minimum of 8+ years management experience
  
  EXPERIENCE AND SKILLS
  
  Essential
  
• MSc in Psychology, Sociology, Social Work or Social Sciences related fields with 5 years of experience / BA in Social Sciences related fields with 8+ years of experience.
  
• At least 5 years of management experience in emergency, fragile state or development programmes
  
• Experience in managing integrated multi-sector gender-based violence (GBV) and mental health and psychosocial support programmes is mandatory
  
• Management experience implementing capacity building programmes in complex settings, particularly on GBV, MHPSS, and life skills
  
• Management experience in one or more of the following programmes: child protection, partnerships, institutional capacity building or organizational development
  
• Experience of remote managing programmes in complex settings
  
• Proven capacity to supervise, and coach staff and partners on both technical and programme management skills
  
• Experience of, and commitment to, working through partners and contributing to partnership strategies at large
  
• Ability to analyze information, evaluate options and to think and plan strategically
  
• Ability to write clear and well-argued assessment and project reports
  
• Proven ability to represent the organization to donors and other stakeholders
  
• A team player who is able to work collaboratively and with people of diverse backgrounds
  
• Politically and culturally sensitive with qualities of patience, tact and diplomacy
  
• A high level of written and spoken English
  
• Commitment to the aims and principles of SC. In particular, a good understanding of the SC mandate and child focus and an ability to ensure this continues to underpin our support commitment to the protection of children from abus
  
  Additional job responsibilities
  
  The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.
  
  Equal Opportunities
  
  The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.
  
  Child Safeguarding
  
  We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from any form of abuse.
  
  Health and Safety
  
  The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.
  
  Qualified female candidates are highly encouraged to apply